Terms of Service

Last updated: January 14, 2025

1. Acceptance of Terms

By accessing and using the Cogniiii Vision website (cogniiii-visionnn.com) and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Company Information

Cogniiii Vision is a public speaking training company registered in Australia. Our registered address is:

3. Services Provided

Cogniiii Vision provides:

• Public speaking courses and training programs
• Communication skills development
• Presentation training and coaching
• Corporate communication training
• Online and in-person training sessions
• Educational resources and materials

4. Course Enrollment and Payment

4.1 Enrollment

• Course enrollment is subject to availability
• We reserve the right to cancel courses due to insufficient enrollment
• Students must be 18 years or older to enroll
• Corporate enrollments require separate agreements

4.2 Payment Terms

• Payment is due at the time of enrollment unless otherwise arranged
• All prices are in Australian dollars (AUD) and include GST
• Payment can be made via credit card, bank transfer, or other approved methods
• Late payment fees may apply for overdue accounts

5. Cancellation and Refund Policy

5.1 Student Cancellations

• Cancellations more than 14 days before course start: Full refund minus $50 administrative fee
• Cancellations 7-14 days before course start: 50% refund
• Cancellations less than 7 days before course start: No refund
• No-shows: No refund

5.2 Company Cancellations

• We may cancel courses due to insufficient enrollment
• Full refund will be provided for company-cancelled courses
• Alternative course dates will be offered where possible

6. Course Attendance and Participation

• Regular attendance is required for course completion
• Students are expected to participate actively in all exercises
• Disruptive behavior may result in removal from the course
• Make-up sessions may be available at additional cost
• Course materials must be used for personal development only

7. Intellectual Property

7.1 Our Content

• All course materials, methods, and content are our intellectual property
• Students may not reproduce, distribute, or sell our materials
• Recording of sessions is prohibited without written consent

7.2 Student Content

• Students retain rights to their own presentations and materials
• We may use anonymized student examples for training purposes
• Student feedback and testimonials may be used for marketing

8. Privacy and Confidentiality

• Personal information is handled according to our Privacy Policy
• Course content and student participation remain confidential
• We maintain professional standards of confidentiality
• Students are expected to respect others' privacy

9. Code of Conduct

All students are expected to:

• Treat instructors and fellow students with respect
• Arrive on time and prepared for sessions
• Participate constructively in all activities
• Maintain confidentiality of other students' presentations
• Follow all safety guidelines and instructions

10. Limitation of Liability

To the maximum extent permitted by law:

• We provide courses "as is" without warranties
• We are not liable for indirect or consequential damages
• Our total liability is limited to the course fees paid
• Students participate at their own risk

11. Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including:

• Natural disasters
• Government restrictions
• Public health emergencies
• Technical failures
• Labor disputes

12. Website Use

12.1 Acceptable Use

• Use the website for lawful purposes only
• Do not attempt to harm or disable the website
• Do not upload malicious content
• Respect intellectual property rights

12.2 Account Security

• Keep your account credentials secure
• Notify us immediately of any unauthorized access
• You are responsible for all activities under your account

13. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be:

• Posted on our website
• Communicated to enrolled students
• Effective from the date of posting
• Binding on continued use of our services

14. Governing Law

These terms are governed by the laws of Victoria, Australia. Any disputes will be resolved in the courts of Victoria, Australia.

15. Consumer Rights

Under Australian Consumer Law, you have certain rights that cannot be excluded. These terms do not limit your rights under the Australian Consumer Law.

16. Complaints Process

If you have a complaint:

1. Contact us directly at [email protected]
2. We will investigate and respond within 14 days
3. If unsatisfied, you may escalate to relevant consumer protection agencies

17. Severability

If any provision of these terms is found to be invalid, the remaining provisions will continue to be enforceable.

18. Contact Information

For questions about these terms, contact us:

These Terms of Service are effective as of January 14, 2025.